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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Smith

March 24, 2025

5  out of  5
rating by S Smith
"LaShay is an excellent representative. She process my car and home owner insurance in a timely manner. Also I have lots of concerns and she was very patiently provided with the insurance information. I definitely continued with the State Farm insurance company. Again, I appreciate LaShay’s assistance."
We responded:
"Thank you, S Smith, for your wonderful feedback! I'm happy to know that LaShay was able to assist you with your insurance needs efficiently. Her patience and dedication to providing thorough information are truly appreciated. We're grateful to have you with State Farm and are here for any future questions or needs you may have!"
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Barb Warner

March 13, 2025

5  out of  5
rating by Barb Warner
"Tracey Corn is amazing!"
We responded:
"Thank you, Barb, for your wonderful feedback! I'm happy to know that Tracey made such a positive impression. Our team is dedicated to providing exceptional service, and it's great to see that reflected in your experience. If you have any questions or need assistance in the future, feel free to reach out to our office."
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Agustin Lías

March 11, 2025

5  out of  5
rating by Agustin Lías
"AUTO INSURANCE In search of better insurance for my car, I contacted Christopher Agency, an insurance agency located in Jacksonville. From this agency I was assisted by insurance graduate Rebeca and in a very short time I obtained cheaper insurance with greater coverage than I had before. I am very pleased with the price of the insurance and the attention provided by Rebecca. She was very patient, friendly, attentive and professional. I recommend this magnificent agency and its insurance graduate to all my family and friends. Thank you Rebecca. Thanks Christopher Patrick State Farm Agent"
We responded:
"Thank you, Agustin, for your wonderful feedback! I'm delighted to hear that Rebeca was able to assist you in finding a more affordable auto insurance plan with better coverage. Her patience and professionalism truly make a difference. We're grateful for your recommendation and are here for any future insurance needs you might have. Feel free to reach out anytime!"
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Donna Spinicelli-miller

March 10, 2025

5  out of  5
rating by Donna Spinicelli-miller
"i’m so glad i have Tracey Corn as my agent. Tracey renewed my policy and even caught a few things my last agent missed. She is so NICE! and so PROFESSIONAL! it’s truly refreshing to interact with Tracey! she has never failed to be able to answer any questions anytime. should i leave message for her, she is expedient in returning calls. she is certainly a great asset to her agency! ive referred others to her in past and continue to so. it’s just so nice in this age of impatience and ugliness to have such a lovely, competent and caring person i can always count on! always. Thank you for the opportunity to give a review! people are so quick to complain and so slow to praise! i appreciate it"
We responded:
"Thank you, Donna, for sharing your experience with Tracey Corn! I'm happy to know that she has been attentive and professional in managing your policy and addressing your questions. It's wonderful to have someone like Tracey on our team who consistently provides such caring service. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Sicily Migues

March 10, 2025

5  out of  5
rating by Sicily Migues
"I was a long time customer, unfortunately my rates rose a few years back. I left, but a week or so ago I received a call advising that I could save more money by switching back to State farm. They have managed to save me a little over $60 a month on my insurance and they have FANTASTIC rates. Everyone in Chris's office are extremely helpful and professional. I couldn't be happier to be back!"
We responded:
"Thank you, Sicily, for sharing your experience! We're happy to have you back and glad to hear about the savings you're enjoying. It's wonderful to know that our team has been helpful and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Jimmy Dick Dean

March 8, 2025

5  out of  5
rating by Jimmy Dick Dean
"Absolutely…,!!!.,Love them!! Definitely switching to Statefarm!"
We responded:
"Thank you, Jimmy, for your enthusiastic feedback! I'm glad you're considering making the switch to State Farm. If you have any questions or need assistance with the transition, feel free to reach out. We're here to help with all your insurance needs!"
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Lazaro Espinosa

February 5, 2025

5  out of  5
rating by Lazaro Espinosa
"I can’t say enough great things about LaShay at State Farm! She made switching our insurance an absolute breeze and saved us over $100 on our policy. What’s even better is that we now have more coverage and a lower deductible—something we didn’t think was possible until LaShay worked her magic. Her professionalism, knowledge, and attention to detail made the entire process smooth and stress-free. She took the time to explain all our options and ensured we got the best coverage for our needs. Thanks to her expert help, we confidently made the switch to State Farm, and we couldn’t be happier! If you’re looking for someone who truly cares about getting you the best deal while maximizing your protection, LaShay is the one to call. Highly recommend!"
We responded:
"Thank you, Lazaro, for sharing your experience! I'm delighted to hear that LaShay made switching your insurance so seamless and beneficial. Her dedication to providing excellent service and finding great coverage options truly shines through. We appreciate your recommendation and are here for any further needs or questions you may have."
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maya barcza

January 24, 2025

5  out of  5
rating by maya barcza
"Tracey the customer service manager helped with getting us our renters insurance policy in a quick and efficient manner. She is such a great asset to this company. We will continue to receive coverage with this establishment purely because of superior customer service provided by Tracey!"
We responded:
"Thank you, Maya, for your wonderful feedback! I'm delighted to hear that Tracey was able to assist you with your insurance policy so efficiently. Her dedication truly makes a difference, and we're grateful to have her on our team. We're here for any future needs or questions you might have!"
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Calvette Martin

January 15, 2025

5  out of  5
rating by Calvette Martin
"I rec'd a phone call from state farm agent to discussed auto insurance coverage and my current coverage, was given a quto. I was informed that I would receive a follow up call to start coverage if I want to proceed. Long story short they save me $82 Thank you State Farm."
We responded:
"Thank you, Calvette, for sharing your experience with us! I'm happy to know that our team was able to help you save $82. If you have any further questions or decide to proceed with the coverage, feel free to reach out. We're here to assist you with any of your insurance needs!"
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Matthew Watts

January 15, 2025

5  out of  5
rating by Matthew Watts
"Lamarcus was awesome what a down to earth guy made everything so easy. Keep him around."
We responded:
"Thank you, Matthew, for your wonderful feedback! I'm delighted to hear that Lamarcus made your experience so easy and enjoyable. We truly value having such dedicated team members. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Gilbert Hernandez

January 14, 2025

5  out of  5
rating by Gilbert Hernandez
"I had the pleasure of speaking with Lamarcus regarding app access for my wife, he not only troubleshooted the technical issues with us, but went ahead and reviewed our policy to find $40 dollars of savings each month! Couldn’t be happier with my experience and the customer service provided by Lamarcus who was knowledgeable, friendly and professional."
We responded:
"Thank you, Gilbert, for sharing your experience! I'm glad Lamarcus was able to assist with the app access and even find some ways to save on your policy. It's wonderful to know that his knowledge and professionalism made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Carson Liston

December 12, 2024

1  out of  5
rating by Carson Liston
"Christopher Patrick and his team provided no value. He is the single worst insurance associate I have ever dealt with. They do their best to tack on additional coverages without your knowledge. Furthermore, they string along the process of fixing the issue in hopes that you will give up. They also promised to send a $100 gift card for all my troubles, which I never received. The list goes on and on. I assure you this gentleman will remain in the same position on the totem pole for much time to come, as he is not competent to properly manage his customers. Do yourself a favor and avoid this team at all costs. Thanks for reading :)"
We responded:
"Hi Carson, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and apologize for the delays in fixing your issues. Your satisfaction is our top priority, and it’s clear we fell short this time. We genuinely appreciate you bringing this to our attention, as it allows us to improve and ensure better experiences for our customers in the future. Happy Holidays! - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL "
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Laura Looper

December 11, 2024

5  out of  5
rating by Laura Looper
"Christina is absolutely amazing. We previously had coverage with another company that we were with for 5 years and they would never give me the time of day, always transferring, avoiding calls, and making everything extremely confusing. But Christina is the complete opposite. She truly helped me understand our coverage and bundle the best deal possible! She is extremely charismatic and positive. The best agent you could ask for! If I ever have even the slightest issue she will get to me as soon as possible if not immediately. I have never as positive of an experience than I have with her. We were completely lost with our next steps and she had found a solution for our stump in a matter of minutes. If you want insurance that takes care of YOU and values your experience and customer service over getting one over on you I would recommend over and over again Christina C. I will always be grateful for her and her AMAZING customer service!! Give her a call if your insurance doesn’t seem to be the right fit for you and your family. They prioritize you!"
We responded:
"Laura, I'm so happy to hear about your amazing experience with Christina! It's wonderful to know that she could help you understand your coverage and find the best deal. Your satisfaction is our teams priority, and we're so grateful for your kind words. Please feel free to reach out anytime you need assistance or have questions. Thank you for your trust!"
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Deanna Halliday

November 15, 2024

5  out of  5
rating by Deanna Halliday
"LaShay Hill provides exceptional services! She has helped me in multiple ways with my insurance needs. I hive her 100 Hold stars! Thank you LaShay for all you do! Always Keep smiling and being the awesome person you are!❤️🫶❤️"
We responded:
"Deanna, thank you for your wonderful review! I'm so happy to hear that LaShay has been able to assist you with your insurance needs in such an exceptional way. Your kind words about her service and personality mean a lot to us. We'll make sure she keeps smiling and continues to provide the outstanding service you’ve come to expect. If you need any further assistance, feel free to reach out anytime. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Madam Bombshell

November 7, 2024

5  out of  5
rating by Madam Bombshell
"I had an excellent experience working with Lashay Hill as my life insurance agent. From the very beginning, she was incredibly knowledgeable, professional, and attentive to my family's needs. She guided me through the entire process with ease, ensuring I understood all the options available to us. Thanks to her expertise, I was able to successfully secure life insurance policies for my entire family. Lashay made what could have been a complicated process simple and stress-free. I highly recommend her to anyone looking for a reliable and trustworthy life insurance agent!"
We responded:
"LaToria, thank you for sharing your wonderful experience with Lashay! I'm glad to hear that she was knowledgeable, professional, and attentive to your family's needs. It's great that she made the life insurance process simple and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Rachel Shirley

November 6, 2024

5  out of  5
rating by Rachel Shirley
"Rebecca at State Farm is an absolute gem! She made the insurance process so easy and stress-free. From the first phone call, she was warm, knowledgeable, and genuinely interested in helping me find the right coverage. She took the time to explain all my options, answer my questions, and ensure I fully understood my policy. Rebecca is incredibly responsive and always quick to follow up, making me feel confident that my insurance needs are in good hands. I highly recommend her to anyone looking for a reliable, caring insurance agent who truly has her clients’ best interests at heart. Thank you, Rebecca, for making the process so smooth and for being so dedicated to outstanding customer service!"
We responded:
"Rachel, thank you for your wonderful review! I'm glad to hear that Rebecca made your insurance process easy and stress-free. Her dedication to explaining options and ensuring you understood your policy truly reflects our commitment to outstanding customer service. It's great to know you felt confident and well-supported. We appreciate your recommendation and are here for any further insurance needs or questions you may have. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Orlando Romero

October 25, 2024

5  out of  5
rating by Orlando Romero
"Absolutely fantastic everything they promised they did the price was dead on I wouldn't go any other place Don't even think about it they had the best price anyhow!!!"
We responded:
"Orlando, thank you for your fantastic review! I'm glad to hear that our team delivered on our promises and provided you with a great price. Your satisfaction is our priority, and it's wonderful to know you wouldn't go anywhere else. If you ever need anything in the future, we're here to help! - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Kimberly Hassell

October 25, 2024

5  out of  5
rating by Kimberly Hassell
"My lady representative at State Farm.Christina is a wonderful lady she's awesome"
We responded:
"Thank you, Kimberly! I'm glad to hear that Christina has been awesome and wonderful in assisting you. We appreciate your kind words and are grateful to have her on our team. If you need any further assistance, we're here to help. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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LaMarcus Haynes

October 25, 2024

5  out of  5
rating by LaMarcus Haynes
"Great Customer Service and Excellent Environment!!"
We responded:
"LaMarcus, thank you for your wonderful review! I'm glad you enjoyed the environment and our customer service. We appreciate your recommendation and look forward to seeing you again! - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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James Longever

October 25, 2024

5  out of  5
rating by James Longever
"Great customer service… exceptionally knowledgeable.. always answer all my questions… and they listen.. all representatives are great.., best agency I have found in Florida.."
We responded:
"James, thank you for your fantastic review! I'm glad to know that our team’s knowledge and customer service have made such a positive impression on you. It's great to hear that all your questions are answered and that you feel listened to. We're grateful to be considered the best agency you've found in Florida. If you ever need further assistance, we're here for you! - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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J C

October 24, 2024

5  out of  5
rating by J C
"Tracy exceed expectations about what customer service means… The # 1 State Farm Company. Love it"
We responded:
"Tracy's dedication to customer service is truly commendable. We're happy to know she exceeded your expectations! Thank you for recognizing our efforts and for your kind words about our agency. We're here for any future needs you may have. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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5

October 24, 2024

5  out of  5
rating by 5
"Really Good Service and Professional Employees"
We responded:
"Thank you for your wonderful review! I'm happy to know you received really good service from our professional team. We strive to provide the best experience for our customers and your feedback means a lot. If you need any further assistance, we're always here to help. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Brenda Smith

October 24, 2024

5  out of  5
rating by Brenda Smith
"Great people and so very helpful and knowledgeable. They had a lot of patience. They saved me a lot of money. I am so grateful to them for everything. I highly recommend them."
We responded:
"Brenda, thank you so much for your wonderful review! I'm happy to know our team was able to assist you effectively and save you money. Your recommendation means a lot to us. If you ever need further assistance or have any questions, we're here to help. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Matthew Martinko

August 21, 2024

5  out of  5
rating by Matthew Martinko
"Chris, has an exceptional team and responsive with all my questions and needs. Make sure to get quotes for Life Insurance while looking at auto and home owners. My work policy didn’t cover half of what I thought it did after hearing out Chris and the multiple types of life insurance they offer!"
We responded:
"Matthew, thank you for your kind words and for highlighting the responsiveness of our team. I'm glad we could assist with your questions and needs. It's great to know that our discussion on life insurance options was helpful in clarifying your coverage. If you have any more questions or need further assistance, feel free to reach out. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
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Ashley Urban

July 13, 2024

1  out of  5
rating by Ashley Urban
"I’ve been with Statefarm for 15+ years, I have always been a loyal customer and have multiple policies with this company. Over the years my insurance has been a decent price until I switched to this location, my family has had nothing but issues with this office and they handle their customers in an unprofessional way. My policy went up and this office had the audacity to tell me that my insurance went up for parts and services, I haven’t been in any incidents, I’m close to fourty paying 200 a month. This offices has made changes and has even given us attitude about not proceeding with other bundles for Statefarm. No one is helpful it’s like talking to a wall, they do not care for their customers needs and there’s always a rebuttal from them in reference to my policies and the increase of $70 in 3 months, no tickets, no incidents or accidents. Unfortunately I don’t think Statefarm is a good fit for the working class."
We responded:
"Hi Ashley, I am truly sorry to hear about your experience. We strive to provide excellent service, and it's clear we fell short of your expectations. We value your feedback and would appreciate the opportunity to make things right. Please reach out to the office tomorrow 904-323-0972 so we can address your concerns. Thank you for bringing this to our attention. Best regards, Chris Patrick"