State Farm® Insurance Agent Christopher Patrick
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Martinko
August 21, 2024
5
out of
5
rating by Matthew Martinko
"Chris, has an exceptional team and responsive with all my questions and needs. Make sure to get quotes for Life Insurance while looking at auto and home owners. My work policy didn’t cover half of what I thought it did after hearing out Chris and the multiple types of life insurance they offer!"
We responded:
"Matthew, thank you for your kind words and for highlighting the responsiveness of our team. I'm glad we could assist with your questions and needs. It's great to know that our discussion on life insurance options was helpful in clarifying your coverage. If you have any more questions or need further assistance, feel free to reach out. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
Ashley Urban
July 13, 2024
1
out of
5
rating by Ashley Urban
"I’ve been with Statefarm for 15+ years, I have always been a loyal customer and have multiple policies with this company. Over the years my insurance has been a decent price until I switched to this location, my family has had nothing but issues with this office and they handle their customers in an unprofessional way. My policy went up and this office had the audacity to tell me that my insurance went up for parts and services, I haven’t been in any incidents, I’m close to fourty paying 200 a month. This offices has made changes and has even given us attitude about not proceeding with other bundles for Statefarm. No one is helpful it’s like talking to a wall, they do not care for their customers needs and there’s always a rebuttal from them in reference to my policies and the increase of $70 in 3 months, no tickets, no incidents or accidents. Unfortunately I don’t think Statefarm is a good fit for the working class."
We responded:
"Hi Ashley, I am truly sorry to hear about your experience. We strive to provide excellent service, and it's clear we fell short of your expectations. We value your feedback and would appreciate the opportunity to make things right. Please reach out to the office tomorrow 904-323-0972 so we can address your concerns. Thank you for bringing this to our attention. Best regards, Chris Patrick"
Argelis Leon
July 12, 2024
5
out of
5
rating by Argelis Leon
"El servicio al cliente es muy bueno"
We responded:
"Argelis, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia. - Christopher Patrick - State Farm Insurance Agent, Jacksonville, FL"
Tyrona Hopkins
April 23, 2024
5
out of
5
rating by Tyrona Hopkins
"Thanks Shay...."
We responded:
"Thank you, Tyrona! We are fortunate to have hard-working team members, like Shay, who do their best for our customers. Thank you for trusting us with your coverage needs! - Christopher Patrick - State Farm Insurance Agent"
Jo Calli
April 1, 2024
5
out of
5
rating by Jo Calli
"I received exceptional customer service from Lashay Hill. She went above and beyond to be helpful to me. I would highly recommend State Farm insurance to my family and friends. I am more than pleased with the outcome. Thank you."
We responded:
"Jo, thank you for the kind review! Lashay is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
Joyce Lehman
January 23, 2024
5
out of
5
rating by Joyce Lehman
"Everyone in the office is professional, knowledgeable, and courteous. You are rarely placed on hold when phoning the office and are always able to reach a live person. It is a pleasure having all of our insurance needs handle by the office of Christopher Patrick!"
We responded:
"Joyce, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your recent visit! We enjoy rolling out the red carpet, so please reach out if you need any additional help!"
sing grace
September 13, 2023
5
out of
5
rating by sing grace
"Very very friendly"
We responded:
"Thank you for taking the time to leave us a review. Our State Farm office in Jacksonville would be nothing without policyholders like you!"
J H
July 10, 2023
5
out of
5
rating by J H
"Get the health insurance you won't regret it. Ask them for details."
We responded:
"Thank you for sharing your experience with our office! We are happy to hear we were able to help with your health policy. Please reach out if you have any questions."
Michael Godwyn
March 22, 2023
5
out of
5
rating by Michael Godwyn
"Luke was Awesome, thanks for your customer service"
We responded:
"Michael, thank you for the shoutout for Luke! We greatly appreciate your business!"
Brianne Caraway
March 22, 2023
5
out of
5
rating by Brianne Caraway
"Always very helpful!"
We responded:
"Brianne, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Terrance Harris
February 1, 2023
5
out of
5
rating by Terrance Harris
"Lashay was super professional, highly knowledgeable and very friendly. Lashay rendered excellent care."
We responded:
"Terrance, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lashay cares a lot about our customers."
Beverly Mitchell
February 1, 2023
5
out of
5
rating by Beverly Mitchell
"Excellent customer from my agent Leshay!. Effective communication and breaks everything down to make it easy to understand....even while I'm working...lol..She is very up-to-date on their market knowledge and offer me options with side by side comparisons. I have referred my brother and now my elderly mother to Lashay at State Farm. I always thought that with larger companies I would be tossed around from person to person, but after working with Lashay at State Farm it's like having a family member as an agent to help with all of our insurance needs! YOU GO GIRRL!"
We responded:
"Thank you, Beverly, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Lashay, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Mau Jackson
December 15, 2022
5
out of
5
rating by Mau Jackson
"Gave me the best rates and customer service was exceptional…thank you so much"
We responded:
"Thank you, Mau for the five-star rating! We’re honored to have you as a customer at our State Farm office in Jacksonville, FL."
Reggie Kelsey
December 14, 2022
5
out of
5
rating by Reggie Kelsey
"They take good care of their customers. Make sure they explain what they're doing , and make make you feel like you're getting treated Fair"
We responded:
"Thank you for the five-stars, Reggie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Chris Bocklet
November 9, 2022
5
out of
5
rating by Chris Bocklet
"Lashay Hill was absolutely amazing with her service! She took the time to answer every question & made this process which I usually am overwhelmed by super easy. Thank you!"
We responded:
"Chris, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Lashay was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Arvind Chitale
November 4, 2022
5
out of
5
rating by Arvind Chitale
"Ms. Lashay Hill has been very responsive, knowledgeable, and efficient. I had no difficulty at all in dealing with her. I truly appreciate her help."
We responded:
"Arvind, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lashay cares a lot about our customers."
Tom Starkey
November 2, 2022
5
out of
5
rating by Tom Starkey
"I want to thank Lashay for all her help this morning in securing auto insurance for my daughters car. I flew down to help her purchase a car and ran into an insurance snag last night, Lashays friendly greeting and prompt service helped me to get the car at the dealership in enough time to catch my flight home. She was very knowledgeable about my situation coming in from another state and what had to be done. If I lived in Florida I’d have all my policies with her."
We responded:
"Hi, Tom! Thank you for the shoutout for Lashay! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Kirstin Murphy
October 14, 2022
5
out of
5
rating by Kirstin Murphy
"I had a wonderful experience with Chris and his office! It was an easy process switching over to State Farm’s great rates. Chris was very welcoming!"
We responded:
"Kirstin, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Vicky Murphy
August 12, 2022
5
out of
5
rating by Vicky Murphy
"Lashay is my agent & she's always been very professional & knowledgeable about her job.... I appreciate her very much & I will remain a customer because of her."
We responded:
"Thanks for the kind words, Vicky! We’re happy to hear Lashay was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Bradley Taylor
August 4, 2022
5
out of
5
rating by Bradley Taylor
"Lashay did an excellent job explaining coverages to me and walking me through everything. I was very happy with our interaction!"
We responded:
"Thanks for the kind words, Brad! We’re happy to hear Lashay was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
J P
July 14, 2022
5
out of
5
rating by J P
"Lashay reached out to me to compare my current auto rates.. I am so happy she did.. I wasn't quite ready to sign because I still had 2 months on my current contract but she was super patient and sent me all the info I needed to make the switch on my auto and renter's insurance. She saved me hundreds of dollars on my policy. Thank you Lashay!!!"
We responded:
"Thank you, J P, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lashay, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Margarita Sanchez
June 27, 2022
5
out of
5
rating by Margarita Sanchez
"Very professional, Great customer service."
We responded:
"We love seeing reviews like this, Margarita! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Vasthi Demercado
June 8, 2022
5
out of
5
rating by Vasthi Demercado
"It was a pleasure speaking with Vinny and he was so helpful and informative. Thank you for the excellent customer service"
We responded:
"Thanks for the kind words, Vasthi! We’re happy to hear Vinny was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Lucy Balsamo
June 8, 2022
5
out of
5
rating by Lucy Balsamo
"Spoke to Vinny - great experience! Very customer focused"
We responded:
"Thank you for the wonderful review, Lucy! Vinny is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Krystle Stella
May 31, 2022
5
out of
5
rating by Krystle Stella
"Vinny was beyond amazing. He made everything so easy. Went looking for car insurance and left with much more. He was such a pleasure to work with and his consistency was spot on. He is truly a great asset to the team."
We responded:
"Hi, Krystle! Thank you for the shoutout for Vinny! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"